Shipping & Returns

Delivery and returns information

Shipping

Orders are typically prepared within 1 to 2 business days. Shipping options and estimated delivery windows are shown at checkout. Free UK delivery may be available above qualifying order thresholds.

Damaged or incorrect items

If your order arrives damaged or incorrect, contact us promptly at support@lalilano.com with your order number and supporting photos where possible.

Returns

Due to the nature of consumable goods, opened food and beverage items are generally non-returnable unless faulty. Non-consumable items may be eligible for return in unused condition subject to review.